Poste : Director of Opearations

Code postal : 95708

Ville : Roissy

Région : 95 Val d’Oise

Hilton Paris Charles de Gaulle Airport, a 4* hotel with 385 rooms, 25 meeting rooms, a traditional

restaurant, a bar, sauna & hammam is recruiting a Director of Operations.

A Director of Operations with Hilton Worldwide is responsible for the effective operational management

of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What will it be like to work for this Hilton Brand?

With thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to

delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of

travelers who stay with us every year a welcome they will never forget.

If you understand the importance of a proper welcome and know how to offer an exceptional hospitality

experience, you may be just the person we are looking for to work as a Team Member with Hilton

Worldwide. Because it’s with Hilton Worldwide where we never forget the reason we're here: to delight

our guests, Team Members, and owners alike. We're Hilton Worldwide. Welcome.

What will I be doing?

As Director of Operations, you are responsible for the effective operational management of the hotel so

Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you

will be responsible for performing the following tasks to the highest standards:

•Work in conjunction with the General Manager / Area General Manager to actively manage key

property issues (including capital projects; customer service; refurbishment)

•Assist the development of meaningful, achievable hotel budgets and other short and long term

hotel strategic goals.

•Provide effective leadership to the hotel management team and team members to ensure targets

are met and exceeded

•Respond to audits that are completed by the company to ensure continual improvement is

achieved.

•Plan, direct and coordinate the service delivery of all operational departments in order to meet

and exceed guest expectations

•Comply and exceed hotel and company Service Standards

•Ensure that costs are controlled throughout the operational departments and results are analysed

regularly to highlight problem areas and take appropriate action

•Manage and develop the Heads of Department to ensure career progression and effective

succession planning within the hotel and company

•Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of

customer satisfaction

Hold regular briefings and communication meetings with the HOD team

What are we looking for?

Hilton Paris Charles de Gaulle Airport, 4* hotel with 385 rooms, 25 meeting rooms, bar

A Director of Operations serving Hilton Worldwide Brand hotels and vacations is always working on

behalf of our Guests and working with other Team Members. To successfully fill this role, you must

possess the following qualifications, attitude, behaviors, skills, and values that follow:

• A degree or diploma in Hotel Management or equivalent

• Strong commercial acumen, with strong experience in F&B and preferably experience in Rooms

Management

• Experience in managing budgets, revenue proposals and forecasting results

• In-depth knowledge of the hotel / leisure / service sector

• Strong leadership skills to effectively manage and motivate the team to achieve high level of

perform and exceed targets

• Accountable and resilient

• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and

distinctions:

• Knowledge of the hotel property management systems

• Previous experience in the same or similar role

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you willbecome a member of the Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners.

We look forward to explaining indetail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.

More than 500 locations and nearly 200,000 rooms across six continents

Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel

chain in the US, and the first to install televisions in Guest rooms

Flagship brand of Hilton Worldwide with properties in more than 77 countries

More than 70 world-class resorts and more nearly 200 full-service spas

Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and Learn more now

about Hilton Hotels & Resorts --- the global leader of hospitality.

More than 500 locations and nearly 200,000 rooms across six continents

Innovations include: pioneering the airport hotel concept, becoming the first coast-to-

coast hotel chain in the US, and the first to install televisions in Guest rooms

Flagship brand of Hilton Worldwide with properties in more than 77 countries

More than 70 world-class resorts and more nearly 200 full-service spas

Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011

Number one global brand awareness in the hospitality industry

LE GROUPE B&B HOTELS,

186 hôtels en France, recherche pour la France entière

- Des Directeurs d'hôtels (h/f).

Vos qualités de manager et d’animateur d’équipe sont reconnues, vous êtes d’une nature conviviale et avez un tempérament entrepreneur.

Homme/Femme de terrain, nous vous confions l’exploitation de l’hôtel :

Responsable devant le groupe de l’ensemble des résultats, du respect des normes de la marque et de la sécurité de l’hôtel, vous alliez une gestion rigoureuse à un sens commercial développé.

Vous savez vous impliquer dans la vie locale et mettre en valeur l’image du Groupe.

De formation Bac+2 minimum, vous bénéficiez d'une expérience réussie à un poste de direction.

Vous maîtrisez la langue anglaise ainsi que les logiciels bureautiques courants.

Merci de postuler sur notre site recrutement : http://recrutement.hotelbb.com/

En mentionnant la référence CAPIJOB